Returns & replacements

Every order is made to the length, texture and shade you choose, and hair is a personal-care product. For these reasons we cannot take back hair that has been opened, worn, washed, cut, coloured or styled, or returns for a change of mind.

If something is wrong

If your order arrives damaged, is different from what you ordered, or has a manufacturing fault, tell us within 48 hours of delivery with your order number, photos and, if possible, the unboxing video. Keep the hair unused and in its original packaging. Once we have checked it, we will repair, replace or refund the item.

Refunds

Approved refunds go back to your original payment method through Razorpay. Your bank decides how long it takes to show in your account.

Contact

WhatsApp +91 85956 52171 or [email protected].